We work directly with your teams through facilitated workshops to design response protocols, training pathways, and support mechanisms. Co-design ensures the Toolkit is practical, relevant, and owned by your workplace.
What Co-Design Involves
Co-design is central. We believe that unless the people who do the work (frontline staff, managers, those affected) are part of designing the response, protocols will be less usable, less accepted, and less sustainable.
We bring you through:
-
Bringing together people from across your organisation — frontline, management, HR, WHS, wellbeing leads — to share lived experiences, perspectives, and ideas.
-
Where appropriate, staff who have experienced exposure to suicide or sudden loss help shape what kinds of support feel meaningful.
-
This can include response protocols (who does what, when), communication templates, checklists for post-incident debriefing, decision trees for escalation, training modules.
-
Co-design means testing ideas, getting feedback, refining. It’s not about issuing policy from above; it’s about making things that work in your day-to-day context.
Research & Evidence
Studies on co-design in mental health show that when service users and workers have equal voice, the outcomes are more relevant and sustainable.
Co-design helps mitigate common pitfalls: misalignment between policy and practice, low uptake of supports, interventions that feel “top-down” or tokenistic.
What You’ll Receive
↳ Co-designed Protocols & Tools Package tailored to your workplace
↳ Communication and escalation pathways that reflect how your people work
↳ A shared ownership plan: who is responsible for maintaining and reviewing tools
